Guarantee
If MIMO doesn't recover at least 4 hours in your first 30 days, you don't pay.
You should not have to believe a marketing page. MIMO counts the hours it gives back inside your own dashboard, and this page tells you exactly how that number is produced and how to get your money back if it disappoints.
The guarantee
If MIMO doesn't recover at least 4 hours in your first 30 days, you don't pay.
We call it the finish-the-work guarantee. Your dashboard counts the hours MIMO gives back, meeting by meeting. If that counter is under 4 hours after 30 days, email us and your first period is refunded in full. You see the number before we ever ask you to trust it.
01
Use MIMO for 30 days
Capture your normal week. Nothing to install in your calls.
02
Read your own counter
Insights shows the hours recovered, per meeting, with the maths visible.
03
Under 4 hours? Email us
One line to hello@mimo.app and your first period is refunded in full.
The terms, in full
- What counts as an hour recovered
- Each processed meeting adds the admin time MIMO replaced: the recap you did not write, the notes you did not type, and the action items you did not enter. The figure is shown per meeting in Insights, so you can audit every entry.
- Who it applies to
- Anyone on a paid Pro or Team subscription, for the first 30 days of their first paid period. One claim per account.
- How to claim
- Email hello@mimo.app from your account address within 45 days of your first charge. We check the counter in your account and refund the full first period, monthly or annual, to the original payment method.
- What we need from you
- At least 10 meetings processed in the 30 days. Below that there is not enough of your week for the number to mean anything, and we would rather you kept using the free plan.
- What happens to your data
- A refund does not delete your account. You can export everything or delete it permanently from Settings, at any time.
This guarantee sits alongside your statutory rights, including the EU and UK right of withdrawal. See Terms.
Start free