Legal

Terms of Service

Last updated May 24, 2026

These Terms are an agreement between you and Golden Poppy, operated by Ana Francisco, an individual based in Lisbon, Portugal ("MIMO", "we", "us"). By creating an account you agree to them.

1. The service

MIMO captures meeting audio (with consent), produces transcripts, summaries, tasks, and follow-up drafts. Features may evolve.

2. Your account

You're responsible for your credentials and for activity on your account. Notify us of unauthorized use.

3. Acceptable use

No unlawful recording, no scraping, no use that violates third-party rights or applicable law. You must get consent from everyone in the meeting before recording where the law requires it, including all-party consent states in the US and the UAE.

4. Your content

You retain all rights to your recordings, transcripts and outputs. You grant MIMO a limited license to process them solely to operate the service. We do not use your content to train AI models.

5. Plans, billing, refunds

Paid plans are billed in USD through Stripe and renew automatically, monthly or yearly. Cancel anytime from Settings, Billing; your plan stays active until the end of the paid period. When you start a paid plan you ask us to begin the service right away, which ends the 14-day EU withdrawal period once the service starts. In its place, our 30-day guarantee gives you a full refund of your first payment if MIMO saves you less than 4 hours. Email hello@mimo.app to claim it.

6. Termination

Either party may terminate at any time. We may suspend for breach or abuse. On termination you can export your data for 30 days.

7. Warranties and liability

The service is provided "as is" to the maximum extent permitted by law. Our aggregate liability is capped at fees paid in the 12 months prior to the claim. Nothing here limits liability that cannot be limited by law.

8. AI outputs disclaimer

AI-generated summaries, tasks and emails may contain errors. Review before sending or acting on them.

9. Governing law and disputes

These Terms are governed by Portuguese and European Union law, for all customers worldwide. Disputes go to the courts of Lisbon, Portugal. If you are a consumer, you keep the mandatory protections of the country where you live. EU consumers may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr or a Portuguese consumer arbitration centre.

10. Changes

We may update these Terms. Material changes are notified at least 30 days in advance.

MIMO is a service of Golden Poppy (Ana Francisco), Lisbon, Portugal. Questions? Email privacy@mimo.app.
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